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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating78 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating17,823 reviews
Gustavo B. Verified BuyerJuly 15, 2025
5.0 out of 5 star rating
1 reviews
This is a little harder to install, would definitely recommend a second person
Gustavo B. Verified BuyerJuly 15, 2025
5.0 out of 5 star rating
1 reviews
Kids love it, easy to build
Gustavo B. Verified BuyerJuly 15, 2025
5.0 out of 5 star rating
1 reviews
It was easy to assemble, would definitely recommend a partner but did most myself. The kids love and I have no regrets
Nastacia C. Verified BuyerJuly 15, 2025
5.0 out of 5 star rating
1 reviews
Assembly was straightforward and easy enough for me to do alone! Loved that they provided gloves for the spring part. The quality of the product is wonderful. Several of our neighbors have the same tr...
Nastacia C. Verified BuyerJuly 15, 2025
5.0 out of 5 star rating
1 reviews
Love the shade!! It really helps in the hot summer sun.
NOLBERTO A. Verified BuyerJuly 14, 2025
5.0 out of 5 star rating
1 reviews
The drill attachment worked real well to drill into the ground.
NOLBERTO A. Verified BuyerJuly 14, 2025
5.0 out of 5 star rating
1 reviews
Easy to put together, took about 2. 5hrs. Great build quality, Kids love it!
NOLBERTO A. Verified BuyerJuly 14, 2025
5.0 out of 5 star rating
1 reviews
Quick on and off, blocks the sun really well on hot summer days.
Kim H. Verified BuyerJuly 14, 2025
5.0 out of 5 star rating
1 reviews
Fun family project (with a few correctable missteps along the way). Now a great feature of our backyard for our grandkids and friends with kids. Love the safety net, the ladder and and basketball hoop...
Tyler V. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
Money has been pretty tight but decided to spend the money on this trampoline. My 3 kids absolutely love it and ask everyday to go play on it. Very sturdy
Dennis I. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
Easy install (solo). Very sturdy. Suggest getting the anchors, pretty pricy trampoline to be just ruined by wind.
Tim B. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
High quality / great instructions

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.