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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating78 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating17,942 reviews
Joanna D. Verified BuyerJuly 29, 2025
5.0 out of 5 star rating
1 reviews
Excellent product. Turned my 8 year old into a basketball player!
Marcus G. Verified BuyerJuly 29, 2025
5.0 out of 5 star rating
1 reviews
Good instructions, easy to assembly, very high quality. Added the basketball hoop kit as well. Both my kids love it and we are very happy with it.
Maria G. Verified BuyerJuly 28, 2025
5.0 out of 5 star rating
1 reviews
Our grandkids love the trampoline. It was easy to assemble it.
Maria G. Verified BuyerJuly 28, 2025
5.0 out of 5 star rating
1 reviews
Our grandkids love the trampoline. It was easy to assemble and put together. The only problem was not getting the anchors at the same time. We bought them separately and the real ones came week later.
Cheri C. Verified BuyerJuly 28, 2025
5.0 out of 5 star rating
1 reviews
My grands absolutely love the trampoline. It’s so sturdy and can handle up to 1000 pounds
John D. Verified BuyerJuly 28, 2025
5.0 out of 5 star rating
1 reviews
Well designed, easy to assemble and high quality. I'm pleased with the purchase
Stella R. Verified BuyerJuly 27, 2025
5.0 out of 5 star rating
1 reviews
My 15-year-old son and 10-year-old daughter absolutely love this trampoline! They say it performs better than the local air trampoline venue nearby. We attached a sprinkler. We plan on dressing it up ...
Kathy E. Verified BuyerJuly 27, 2025
5.0 out of 5 star rating
1 reviews
Grandkids love the new addition of the aquajet on these hot day’s!!
Marla S. Verified BuyerJuly 26, 2025
5.0 out of 5 star rating
1 reviews
Looks good and strong frame
NOLBERTO A. Verified BuyerJuly 26, 2025
5.0 out of 5 star rating
1 reviews
Great build, great quality i dont regret paying a premium compared to others that were cheaper.
Kordula S. Verified BuyerJuly 25, 2025
5.0 out of 5 star rating
1 reviews
Amazing! Can’t talk more highly about the product and the customer service
Kordula S. Verified BuyerJuly 25, 2025
5.0 out of 5 star rating
1 reviews
Jump Flex has been amazing. The trampoline is so great and the team has been amazing and has incredible customer service. Haven’t talked this highly of a company in a while

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.