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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating|67 reviews
Model

This Lifetime Warranty is only valid for purchase with a new HERO trampoline.

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating|17,714 reviews
Jenny R. Verified BuyerMay 8, 2025
5.0 out of 5 star rating
1 reviews
My kids love there new trampoline and Projam hoop. It came with a small ball, which was cool.
Jenny R. Verified BuyerMay 8, 2025
5.0 out of 5 star rating
1 reviews
Our kids love there Jumpflex. The slide is very sturdy and easy to put together.
TEHILA B. Verified BuyerMay 8, 2025
5.0 out of 5 star rating
1 reviews
We LOVE this trampoline! My kids play for hours on it and my husband I also love to use it :) set up is easy if you watch the video and I’d definitely recommend this to anyone who wants a trampoline!
Brenda B. Verified BuyerMay 8, 2025
5.0 out of 5 star rating
1 reviews
Pretty easy to assemble and sturdy. Nice folks to work with.
Mike L. Verified BuyerMay 7, 2025
5.0 out of 5 star rating
1 reviews
Great quality, easy to assemble. Best of all, my kids love it! Definitely glad I spent more to get a really good product.
Christina B. Verified BuyerMay 7, 2025
5.0 out of 5 star rating
1 reviews
Easy to order online and came faster than expected. Very happy.
Christina B. Verified BuyerMay 7, 2025
5.0 out of 5 star rating
1 reviews
Great trampoline for the whole family!!!
Adam W. Verified BuyerMay 7, 2025
5.0 out of 5 star rating
1 reviews
Great Trampoline! The direction are easy to follow and it goes together really easy. The kids and their friends love jumping on it so far! Happy with the purchase.
Tanner L. Verified BuyerMay 7, 2025
5.0 out of 5 star rating
1 reviews
The MEGA 19ft Trampoline was an excellent purchase-our kids have been so happy with it. This is our second jumpflex trampoline, we moved up from the 15ft we bought 4 years ago - which we were very hap...
Matthew S. Verified BuyerMay 6, 2025
5.0 out of 5 star rating
1 reviews
Simple and straightforward to install. Watched a storm roll through days after installation and trampoline didn't budge.
Matthew S. Verified BuyerMay 6, 2025
5.0 out of 5 star rating
1 reviews
Great experience from ordering to assembly. Kids have really been enjoying it for several weeks now. Have already recommended to several friends and neighbors.
Matthew S. Verified BuyerMay 6, 2025
5.0 out of 5 star rating
1 reviews
Very happy with my decision to order this trampoline. Delivery was unbelievably quick and assembly couldn't have been easier.

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.