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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating81 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating18,181 reviews
Michelle F. Verified BuyerSeptember 14, 2025
5.0 out of 5 star rating
1 reviews
It is a great looking trampoline, took me a little time to figure out the step-up, but once I did… easy peasy. The kids love to have friends over for a good jump session.
Teresa P. Verified BuyerSeptember 12, 2025
5.0 out of 5 star rating
1 reviews
Great company to work with!
Teresa P. Verified BuyerSeptember 12, 2025
5.0 out of 5 star rating
1 reviews
Great add on, very secure!
Lynda S. Verified BuyerSeptember 11, 2025
5.0 out of 5 star rating
1 reviews
Grand kids use the footboard to go down the slide. Practice for snowboarding
Lynda S. Verified BuyerSeptember 11, 2025
5.0 out of 5 star rating
1 reviews
Bought for the grandkids and they love it
Mathew W. Verified BuyerSeptember 11, 2025
5.0 out of 5 star rating
1 reviews
Kids love the tramp and I love that I can jump with them because of the higher weight limit compared to other tramps.
Mathew W. Verified BuyerSeptember 11, 2025
5.0 out of 5 star rating
1 reviews
Kids love the trampoline. Customer service was fantastic to work with.
Gina R. Verified BuyerSeptember 8, 2025
5.0 out of 5 star rating
1 reviews
Wonderful product and GREAT customer service!
Gina R. Verified BuyerSeptember 8, 2025
5.0 out of 5 star rating
1 reviews
Kids absolutely love the slide
Gina R. Verified BuyerSeptember 8, 2025
5.0 out of 5 star rating
1 reviews
Kids love this water feature!
Chris P. Verified BuyerSeptember 7, 2025
5.0 out of 5 star rating
1 reviews
First, because of its straightforward design, it was incredibly fun to put together for the family. (Kids ages 9, 7, 4) we have enjoyed having our first trampoline. So in terms of quality we have noth...
Chris P. Verified BuyerSeptember 7, 2025
5.0 out of 5 star rating
1 reviews
First because of its straightforward design, it was incredibly fun to put together for the family. (Kids ages 9, 7, 4) we have enjoyed having a trampoline. In terms of quality we have nothing to compa...

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.