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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating77 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating17,756 reviews
Tracy H. Verified BuyerJuly 1, 2025
5.0 out of 5 star rating
1 reviews
Exceptional product and even better customer service!!!
Tracy H. Verified BuyerJuly 1, 2025
5.0 out of 5 star rating
1 reviews
This is a great made product. Super fast and fun for the kiddos. They're having a blast with this slide
Tracy H. Verified BuyerJuly 1, 2025
5.0 out of 5 star rating
1 reviews
Let me start this review by saying, I spent countless hours researching trampolines to ensure the safety and quality of the product for our children, ages 5(autistic boy) and 7(girl). I came across Ju...
Josh R. Verified BuyerJune 30, 2025
5.0 out of 5 star rating
1 reviews
Shipping was fast and customer service was great.
Josh R. Verified BuyerJune 30, 2025
5.0 out of 5 star rating
1 reviews
Assembly was simple. Qualify trampoline. We also got the smart shade and I would recommend to anyone. It’s been great! All our neighbors are now searching for shade sources because of the heat and thi...
Luis L. Verified BuyerJune 29, 2025
5.0 out of 5 star rating
1 reviews
Very happy with the service and product
Luis L. Verified BuyerJune 29, 2025
5.0 out of 5 star rating
1 reviews
Great customer service, quality, and price! Easy to assemble and it will last for a long time!
Rebecca R. Verified BuyerJune 29, 2025
5.0 out of 5 star rating
1 reviews
Protects from the sun, lowers temperature. Really high up even my 9 yo can still jump with it on. Good quality.
Crystal W. Verified BuyerJune 29, 2025
5.0 out of 5 star rating
1 reviews
The anchors are doing great so far. We had a few severe storms the trampoline never moved.
Jason E. Verified BuyerJune 27, 2025
5.0 out of 5 star rating
1 reviews
Overall very satisfied. Super fast shipping and top-notch quality.
Jason E. Verified BuyerJune 27, 2025
5.0 out of 5 star rating
1 reviews
Fantastic build quality and VERY easy to put together! More expensive than the big box store trampolines but not even a question as to why. . . this one is so much better quality and looks the part. W...
Douglas W. Verified BuyerJune 27, 2025
5.0 out of 5 star rating
1 reviews
Great product… you won’t be disappointed

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.