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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating83 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

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 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating18,562 reviews
Alicia B. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Great quality trampoline! Sturdy. Love that art of the springs are covered. We purchased the slide and basketball hoop… both great additions! The slide especially helps with “traffic” going in and off...
Natalie H. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Such a great Christmas present!
Natalie H. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
So easy to assemble. Kids LOVE!
Samantha J. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Ordered for my son for Christmas. Unfortunately we were missing an important rail and couldn’t finish putting it together before Christmas. But, the company made up for it by sending the extra part pl...
Tabatha G. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Kids love it! Easy to put together and very sturdy! Highly recommend!
Tabatha G. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Kids love it! Easy to put together and very sturdy!
Tessa N. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
So glad we added it to our trampoline, our littles love it!
Scott N. Verified BuyerDecember 30, 2025
5.0 out of 5 star rating
1 reviews
Was very easy to set up and the kids love it. Hard to get them off it.
Madison F. Verified BuyerDecember 29, 2025
5.0 out of 5 star rating
1 reviews
We LOVE our Jumpflex! Got here so quickly, was easy to put together, and so much fun for the whole family!
Mauricio D. Verified BuyerDecember 29, 2025
5.0 out of 5 star rating
1 reviews
Great quality and very easy to assemble
Stephanie S. Verified BuyerDecember 29, 2025
5.0 out of 5 star rating
1 reviews
Easy to assemble! It did take a little time, but it was still a lot easier than past trampolines I’ve put together! The bounce is also amazing! Not super stiff until broken in, which is very nice. The...
Stephanie S. Verified BuyerDecember 29, 2025
5.0 out of 5 star rating
1 reviews
Kids are having a blast. Adults too!

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.