Picture of Lifetime Warranty

Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating80 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

Powered by
4.8 out of 5 star rating
4.8 star rating18,064 reviews
Brittany B. Verified BuyerAugust 15, 2025
5.0 out of 5 star rating
1 reviews
Kids are obsessed. Parent approved!
Deborah K. Verified BuyerAugust 15, 2025
5.0 out of 5 star rating
1 reviews
Very sturdy, a great quality product. To assemble, you will need good tools or at least two strong people.
Natalie H. Verified BuyerAugust 14, 2025
5.0 out of 5 star rating
1 reviews
We LOVE our jumpflex—it’s the best present we could have given our family. We have fun jumping together most days!
Lindsey G. Verified BuyerAugust 13, 2025
5.0 out of 5 star rating
1 reviews
This has been a GREAT product, and the shipping was so fast. My kids have absolutely loved this trampoline! It has created a space for my kids to be more physically active during the day, after dinner...
Lindsey G. Verified BuyerAugust 13, 2025
5.0 out of 5 star rating
1 reviews
This has been a GREAT product, and the shipping was so fast. My kids have absolutely loved this trampoline! It has created a space for my kids to be more physically active during the day, after dinner...
Lisa L. Verified BuyerAugust 12, 2025
5.0 out of 5 star rating
1 reviews
This is hands down the best constructed trampoline I have seen. The frame is strong and the netting is not flimsy but very substantial and I like that there is no zipper to worry about breaking. Putti...
Lucas K. Verified BuyerAugust 12, 2025
5.0 out of 5 star rating
1 reviews
Easy installation, great product.
Lucas K. Verified BuyerAugust 12, 2025
5.0 out of 5 star rating
1 reviews
Easy set up. Great product.
Jennifer M. Verified BuyerAugust 12, 2025
5.0 out of 5 star rating
1 reviews
Excellent quality and customer service.
Jennifer M. Verified BuyerAugust 12, 2025
5.0 out of 5 star rating
1 reviews
Excellent investment. Great hoop!
Tara W. Verified BuyerAugust 11, 2025
5.0 out of 5 star rating
1 reviews
Great quality, customer service and lead time!
Tara W. Verified BuyerAugust 11, 2025
5.0 out of 5 star rating
1 reviews
Great customer service and lead time to get trampoline. Great quality!

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.