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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating78 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating17,806 reviews
Tyler V. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
Money has been pretty tight but decided to spend the money on this trampoline. My 3 kids absolutely love it and ask everyday to go play on it. Very sturdy
Dennis I. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
Easy install (solo). Very sturdy. Suggest getting the anchors, pretty pricy trampoline to be just ruined by wind.
Tim B. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
High quality / great instructions
Tim B. Verified BuyerJuly 13, 2025
5.0 out of 5 star rating
1 reviews
Very quality trampoline - instructions were great
Sarah B. Verified BuyerJuly 11, 2025
5.0 out of 5 star rating
1 reviews
Love this trampoline! Perfect size, fairly easy to set-up. Great quality. I’m extremely happy with this purchase!
Carla B. Verified BuyerJuly 10, 2025
5.0 out of 5 star rating
1 reviews
Easy set-up, very well built and constructed. Best trampoline we have ever had! Kids love it
John I. Verified BuyerJuly 8, 2025
5.0 out of 5 star rating
1 reviews
I love Jumpflex’s appearance. It’s a good looking trampoline. It was very easy for me and my family to assemble. I’m glad that many of us can jump together because it is strong enough to hold our weig...
Ellie F. Verified BuyerJuly 7, 2025
5.0 out of 5 star rating
1 reviews
Makes a huge difference in the heat
Ellie F. Verified BuyerJuly 7, 2025
5.0 out of 5 star rating
1 reviews
Great customer service!
Ellie F. Verified BuyerJuly 7, 2025
5.0 out of 5 star rating
1 reviews
Assembly was straightforward and took 2 adults about 1 hour and 20 minutes. All parts were in good condition. Customer service was excellent. I wanted to change details of my order and was able to ha...
Maureen T. Verified BuyerJuly 7, 2025
5.0 out of 5 star rating
1 reviews
Wonderful addition. Hands free and seamless grands love it!
Maureen T. Verified BuyerJuly 7, 2025
5.0 out of 5 star rating
1 reviews
My grands love it. It is hands free design: a wonderful addition!

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.