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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating80 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating18,108 reviews
Lucas K. Verified BuyerAugust 26, 2025
5.0 out of 5 star rating
1 reviews
We love our new jumpflex trampoline. My son loves it. We love to jump on it at all different times of the day. There is lots of room and more than enough space for us to enjoy ourselves.
Theresa T. Verified BuyerAugust 26, 2025
5.0 out of 5 star rating
1 reviews
We love our new Jumpflex Trampoline as much as our grandkids do! We couldn’t be more pleased with the quality engineering, safety features, & durability. We are very happy that we opted for the 14’ si...
Reuben L. Verified BuyerAugust 26, 2025
5.0 out of 5 star rating
1 reviews
Does what it needs to do and the kids love it in these hot summer days we’ve been having.
Christine B. Verified BuyerAugust 25, 2025
5.0 out of 5 star rating
1 reviews
Helpful customer service
Christine B. Verified BuyerAugust 25, 2025
5.0 out of 5 star rating
1 reviews
Very good product; enjoying it every day.
Melissa R. Verified BuyerAugust 25, 2025
5.0 out of 5 star rating
1 reviews
We ordered our trampoline on a Saturday and it arrived Sunday afternoon. We had it assembled by Sunday evening for our family to enjoy. Greet customer service!
Melissa R. Verified BuyerAugust 25, 2025
5.0 out of 5 star rating
1 reviews
We love our new 17ft trampoline! The updated design made assembly simple and quick. The kids love the extra space and spring in their jump. It fits our backyard space perfectly and is a great addition...
Melissa R. Verified BuyerAugust 23, 2025
5.0 out of 5 star rating
1 reviews
This is our second jump flex trampoline and we couldn’t be more happy with the product. The updates to the frame, net, and overall build are great. The assembly was quick and easy as well! We absolute...
Gail M. Verified BuyerAugust 19, 2025
5.0 out of 5 star rating
1 reviews
great customer service
Tatyana B. Verified BuyerAugust 18, 2025
5.0 out of 5 star rating
1 reviews
Shipping and service is exceptional!
Tatyana B. Verified BuyerAugust 18, 2025
5.0 out of 5 star rating
1 reviews
Nice upgrade we got for our kiddos. Had an old trampoline that was hand down to us. Great company with best customer service! We were missing a box (that we noticed 2 weeks later because we didn’t put...
Brittany B. Verified BuyerAugust 15, 2025
5.0 out of 5 star rating
1 reviews
Kids are obsessed. Parent approved!

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.