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Lifetime Warranty

4.9 out of 5 star rating
4.9 star rating81 reviews
Model

This Lifetime Warranty is only valid for purchase with new HERO trampolines

Afterpay

 With Jumpflex® HERO™ and MEGA™ trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300-$399 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating18,234 reviews
Jeanne T. Verified BuyerOctober 2, 2025
5.0 out of 5 star rating
1 reviews
Great trampoline & safe for kids. I only wish the zipper would zip from bottom to top so young ones can’t unzip it.
Dylan L. Verified BuyerOctober 1, 2025
5.0 out of 5 star rating
1 reviews
This trampoline was easy to put together and definitely worth the cost. My kids have been saying that it’s like a dream every time they go in the backyard and see it.
Brittany B. Verified BuyerSeptember 30, 2025
5.0 out of 5 star rating
1 reviews
Great customer service and great product so far!
Brittany B. Verified BuyerSeptember 30, 2025
5.0 out of 5 star rating
1 reviews
keeps the kids safe and the no zipper entrance is awesome!!
Julia P. Verified BuyerSeptember 29, 2025
5.0 out of 5 star rating
1 reviews
Excellent customer service, prompt delivery faster than we even thought to be honest with you.
Julia P. Verified BuyerSeptember 29, 2025
5.0 out of 5 star rating
1 reviews
My grandkids absolutely love this! It is so much fun to watch them!
Julia P. Verified BuyerSeptember 29, 2025
5.0 out of 5 star rating
1 reviews
I am absolutely a supporter of jump flex. The customer service is incredible and they helped my little family a lot going the extra mile for me. And then I find out they do the extra mile for everyone...
John G. Verified BuyerSeptember 27, 2025
5.0 out of 5 star rating
1 reviews
Easy setup, great quality all around
John G. Verified BuyerSeptember 27, 2025
5.0 out of 5 star rating
1 reviews
Easy setup, nice quality all around
Blake S. Verified BuyerSeptember 25, 2025
5.0 out of 5 star rating
1 reviews
so far, this thing is awesome. kids love it. basketball goal is so much added fun.
Mathew h. Verified BuyerSeptember 25, 2025
5.0 out of 5 star rating
1 reviews
Just had this trampoline for a month so I can't speak about it's long lasting durability but so far very good. It was easy for my wife to assemble. It's a very nice looking thing. It seems to be very ...
Brian O. Verified BuyerSeptember 22, 2025
5.0 out of 5 star rating
1 reviews
Great product - easy instructions and quick to install. Kids love it.

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ and MEGA™ trampolines.